Effective Date: 11/13/2025
These Subscription Terms & Conditions (“Agreement”) apply to local businesses (“you,” “your,” or “Business User”) that register for a business profile and purchase a paid subscription on the Our Village mobile application and platform (“Our Village,” “we,” “us,” “our”).
By clicking “I Agree” or completing your subscription, you acknowledge that you have read, understood, and agreed to be bound by this Agreement, along with our [General Terms of Service] and [Privacy Policy].
1. Subscription Services
- A business subscription provides:
- A premium business profile listing with banner placement to stand out from other profiles.
- Ability to apply for jobs as a business.
- Ability to chat with Village Seekers (customers) through the platform.
- Access to additional promotional visibility and listing features as described in the app
- Your business profile, which includes your direct contact information including the address, phone number and your logo and images
- A premium business profile listing with banner placement to stand out from other profiles.
We may add, change, or remove features at our discretion, but will make reasonable efforts to notify you of material changes.
2. Fees & Payment
- The subscription fee is $10 per month, billed automatically to the payment method you provide.
- All fees are stated and charged in U.S. Dollars (USD).
- Fees are non-refundable, except as expressly stated in Section 4 (Refunds).
By subscribing, you authorize us (and our third-party payment processor Stripe) to charge your payment method on a recurring monthly basis until you cancel.
3. Term & Renewal
- Your subscription begins on the date payment is first processed (“Start Date”).
- Subscriptions automatically renew each month on the same date as the Start Date, unless cancelled before the renewal date.
You may cancel at any time through your account settings or by contacting support.
Our Village Direct Customer support line (682) 276-2228
Customer support Email: helpdesk@ourvillageapp.org
4. Cancellations & Refunds
- If you cancel your subscription, you will continue to have access to premium business features until the end of your current billing cycle.
- To cancel your subscription, you must email us 5 days prior to the start of the next month’s billing cycle at helpdesk@ourvillageapp.org. Include your contact information, your email that you used for the profile registration.
We will confirm your cancellation via Email. - No prorated refunds or credits are provided for partial months.
- Refunds or credits may be issued only in the following limited situations:
- If required by applicable law.
- If we terminate your subscription without cause.
- If required by applicable law.
In exceptional cases of verified technical errors on our platform that prevent your access to the subscription.
5. Responsibilities & Conduct
- You agree to provide accurate business information (e.g., name, website, location) and to keep your profile up to date.
- You may not use the platform for unlawful, misleading, or fraudulent purposes.
You are solely responsible for the content you post in your profile and communications with Village Seekers.
6. Intellectual Property
- You grant Our Village a limited license to display your business name, logo, and content you provide within the app and related promotional materials.
All Our Village trademarks, service marks, and content remain our property.
7. Limitation of Liability
- To the maximum extent permitted by law, Our Village is not liable for indirect, incidental, or consequential damages arising from your use of the subscription.
Our total liability to you will not exceed the total subscription fees paid by you in the three (3) months preceding the event giving rise to the claim.
8. Termination
- We reserve the right to suspend or terminate your subscription or account if you violate this Agreement or our Community Guidelines.
Upon termination, you will lose access to premium features at the end of your paid billing cycle.
9. Modifications
- We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect.
Continued use of the subscription after changes take effect constitutes acceptance of the updated Terms.
10. Governing Law
- This Agreement will be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.
- Any disputes will be resolved in the state or federal courts located in Tarrant County, Texas.
11. Contact Us
For questions about your subscription or these Terms, please contact:
Our Village Support
Customer support Email: helpdesk@ourvillageapp.org
Customer Support Phone: 682-276-2228