Ways to redeem your rewards points

Your points go farther when used for discounts on in-app services:

1 point =

$1 off

Redeem for gift cards

10 points = $5 gift card
20 points = $10 gift card

more coming soon!

Village Perks – Terms and Conditions

Last updated: August 7, 2025

Welcome to Village Perks, the official rewards program for Village Seekers on the Our Village app. This program was designed to thank you for being an engaged part of our community by rewarding you for completing meaningful actions within the app.

By participating in Village Perks, you agree to the following terms and conditions.

Program Overview

Village Perks allows Village Seekers to earn points by taking certain actions within the Our Village app—such as completing your profile, hiring a provider, using in-app payments, and referring others. Points can then be redeemed for in-app discounts, job posts, raffle entries, or gift cards.

Eligibility

To be eligible for the Village Perks program, you must:

  • Be a registered Village Seeker on the Our Village app

     

  • Have a completed profile

     

  • Use the Our Village platform for job posting, hiring, and in-app transactions

     

Point Value

  • 1 Point = $0.10 USD (face value)

     

  • Points redeemed for gift cards are valued at $0.05 per point

     

  • Points have no cash value outside of the Our Village app

     

  • Points cannot be redeemed for cash.

     

How to Earn Points

Action

Points Earned

Value

Completing your profile (one-time only)

10 pts

$1.00

Hiring a provider through the app

5 pts

$0.50

Leaving a review after a completed job

2 pts

$0.20

Using the in-app payment system

3 pts

$0.30

Referring a new user

10 pts

$1.00

Purchasing from a listed OV business

5 pts

$0.50

Submitting a video testimonial (upon approval)

25 pts

$2.50

Redemption Options

Redemption Type

Points Required

Value per Point

Total Value

Post a job

10 pts

$0.10

$1.00

In-app service discount

Varies

$0.10

Full value

Gift card redemption

50 pts (minimum)

$0.05

$2.50

Raffle entry or event perks

15 pts

Variable

Event-specific

Important:

  • Points redeemed for job posts and in-app discounts are honored at full face value ($0.10 per point).

     

Points redeemed for gift cards are valued at half face value ($0.05 per point).
This allows us to offer generous digital rewards while maintaining the sustainability of the program.

Terms and Restrictions

  1. Points Expiration
    Points expire 12 months from the date they are earned if not redeemed.

  2. Non-Transferable
    Points are tied to the user’s account and cannot be transferred, shared, or pooled with others.

  3. Fraudulent Activity
    Our Village reserves the right to withhold or revoke points in cases of suspected abuse or fraud, including but not limited to: creating fake referrals, submitting unapproved or misleading video testimonials, or circumventing in-app processes.

  4. Referral Validation
    Referral points will only be awarded when the referred user completes their registration and profile setup.

  5. Gift Card Availability
    Gift card redemptions may be limited by stock or merchant availability and are not guaranteed at all times.

  6. Redemption Rates
    Redemption rates are fixed:

    • $0.10 per point for in-app uses (discounts, job posts)

    • $0.05 per point for gift card redemptions

  7. Program Changes
    Our Village reserves the right to modify, pause, or cancel the Village Perks program at any time. Any changes will be communicated in-app or through official announcements.

Contact & Support

If you have any questions regarding your points, redemption status, or eligibility, please contact us at support@ourvillageapp.com or use the in-app chat feature.

Village Perks – Frequently Asked Questions (FAQ)

1. What is Village Perks?

Village Perks is the official rewards program for Village Seekers using the Our Village app. You earn points by taking certain actions—like completing your profile, hiring a provider, referring others, or submitting testimonials—and you can redeem those points for discounts, job posts, gift cards, and more.

2. How much is one point worth?

  • In-app redemptions (job posts, discounts): 1 point = $0.10

  • Gift card redemptions: 1 point = $0.05
    So, 10 points = $1.00 for in-app use, but only $0.50 if redeemed as a gift card.

3. How do I earn points?

Action

Points

Completing your profile

10 pts

Hiring a provider

5 pts

Leaving a review

2 pts

Using in-app payment

3 pts

Referring a new user

10 pts

Purchasing from listed businesses

5 pts

Submitting a video testimonial

25 pts (approved only)

4. What can I redeem my points for?

You can use points to:

  • Post a job in the app (10 points per post)

  • Get discounts on services

  • Enter raffles or events

  • Redeem gift cards (starting at 50 points, valued at $0.05 per point)

5. Why are gift cards worth less than other redemptions?

In order to keep the Village Perks system financially sustainable, we offer gift cards at half the points value. This allows us to continue offering generous in-app rewards while maintaining platform quality and affordability.

6. Do my points expire?

Yes. Points expire 12 months after the date they are earned if they are not used.

7. How do I track my points?

You can view your current point balance in your app profile under “Village Perks.” Your balance is updated in real time based on your activity.

8. Do I get points for every hire or job post?

You earn points for:

  • Hiring a provider (5 pts)

  • Using the in-app payment system (3 pts)

  • Leaving a review (2 pts)
    These actions must be completed through the Our Village app to be eligible for rewards.

9. Do referrals count if someone signs up but doesn’t use the app?

No. You will only receive referral points when the referred user signs up and completes their profile.

10. Can I transfer my points to another user?

No. Points are non-transferable and tied to your personal Our Village account.

11. What happens if I submit a testimonial but don’t get points?

Only video testimonials that meet our quality standards and are approved by the Our Village team will be awarded points. You will be notified if your submission is accepted.

12. Will the rewards program ever change?

Possibly. We may update or adjust the program as Our Village grows. Any major changes will be announced via email or in the app.

25% off your first in-app service, on us!

Download the Our Village app, then check your email for your exclusive code and instructions on how to redeem.

Terms & Conditions: Contest Duration Both the referral contest and the basket raffle begin on Tuesday, May 6th at 12:00 PM CST and end on Friday, May 9th at 1:00 PM CST.

Winner Announcement

Winners will be announced on Friday, May 9th at 6:00 PM CST and notified by their preferred contact method (email or text).

Claiming Your Prize

If a winner does not respond by Saturday, May 10th at 12:00 PM CST, an additional drawing will be held to select a new winner.

Referral Contest Eligibility

To qualify: You must like the Our Village Facebook page: Our Village DFW

Share your unique referral link with friends Referred friends must download the Our Village app and register as a Village Seeker (parent account) for the referral to count Double Entry

Perk Participants who enter the referral contest will automatically receive double entry into the Mother’s Day Basket Raffle for more chances to win